MyResume

EDUCATIONAL BACKGROUND

1988 - 1992
SEK. MEN. KER. DATO’ PERMAISURI, MIRI, SARAWAK.
SRP, GRADE A ( Aggregate 11 )
SPM, GRADE 1 ( Aggregate 21 )

1993 - 1996
UNIVERSITI TEKNOLOGI MARA, SHAH ALAM.
Diploma in Business Studies (Insurance).

1997 - 1998
UNIVERSITI TEKNOLOGI MARA, SHAH ALAM.
BBA (HONS.) INSURANCE

2008 – Present
Pursuing study for Associate in MII

2009 – 2010
MBA, UiTM, Shah Alam


COURSES / SEMINAR / WORKSHOP ATTENDED
March 1999
Lotus Smartsuite ’97

September 1999
MII Technical Course on Liability Claims

April 2000
Seminar on Claims Handling by Zurich Re

June 2000
Reinsurance Technical Course organized by Gerling Re

September 2000
Seminar on Electronic and Property Claims Handling by Crawford University

October 2002
Course on Arbitration in Construction Disputes

April 2004
Kursus Kesedaran,Kefahaman & Interpretasi ISO 9001: 2000

August 2004
Bengkel Penyediaan Dokumentasi ISO 9001 : 2000

Sept 2004
Kursus Audit Dalaman Sistem Pengurusan Kualiti ISO9001: 2000

Sept 2004
Conference on Insurance Fraud Challenges, Detection & Prevention

May 2006
Workshop on Insurance Fraud : Industry Initiatives (Presenter for MTA)

May 2008
High Impact Presentations (Dale Carnegie Training), conducted by N A & Associates Sdn Bhd
Business Negotiation Skill (Dale Carnegie Training), conducted by N A & Associates Sdn Bhd

July 2008
Leading People & Understanding Personal Impact (Dale Carnegie Training), co-conducted by N A & Associates & internal programme

May 2011
Attended Intermediate Reinsurance Training at Hong Kong, organised by HSBC Insurance Pte. Ltd.

September 2012
Attended Casualty Insurance (Intermediate), organised by Guy Carpenter in Singapore
CAREER DEVELOPMENT

1998 
Attached to local insurance loss adjusters' firm. During the tenure, assigned to handle motor and non motor claims investigation as well as assessment.

1998 - 2007
Attached to one of local first takaful provider in Malaysia. During the tenure, appointed as head of department managing claims department, handling both general and family takaful products.

2007 - 2010
Attached to a joint venture takaful operator/company. During the tenure, was assigned to developed reporting, recoveries and claims handling for both motor and non motor.

2010 - Present
Attached to global banker, specifically in takaful arm. Current responsibility focusing on underwriting for general takaful products, development of partnership and business sharing.

June 2011
Selected as volunteer for CSR Project under regional office to Earthquake Commission (EQC), New Zealand for a period of one month. Whilst on duty, assisting in assessment of contents claims, giving recommendation on process improvements, communcating with claimant on the outstanding documents, making enquiries with suppliers and repairers for items claimed by the claimant, etc.